Our Cultural Beliefs
We’re in the business of making people feel special. In everything we do, we have to ask ourselves if we’re putting the Guest first and making sure they’ll come back for more. Our Cultural Beliefs bring that passion to life and shape who we are as a company and as the people who live and breathe inside of it. We’re more than mere transactions – we’re people connecting with people! If our beliefs are strong, our actions will match. And that’s how we create memorable experiences and real results.
Every Guest Counts
I own the Guest experience to ensure they return.
I deliver quality food and beverages on time, the best they can be.
I execute on the standards expected of me.
I make it fun for the Guest and the team. #ChilisLove
Bolder Together: Diversity, Equity & Inclusion
As food on our menu comes in all shapes, sizes and flavors, no two Team Members are the same, and that’s the way we like it. It’s quite simple: We believe a diverse, equitable and inclusive workplace is good for Team Members, Guests, and the communities we serve. Our Team Members and Guests are diverse in gender, race, ethnicity, sexual orientation, disability, religion, age, cultural background and life experience. We celebrate these differences through a culture of inclusion where individual strengths and stories are respected and valued. We’re proud to be a community-oriented meeting place and want everyone to feel welcome at Chili’s.
Learn more about diversity, equity and inclusion at Chili’s.
Creating Works of Heart.
Being a ChiliHead means giving back to those who mean so much to us. Through our annual Create-A-Pepper campaign, we’ve raised more than $73 million to help the life-saving work of St. Jude Children’s Research Hospital®. Learn more.
Who Says History is Boring? Ours isn’t!
1975Great Burgersin an awesome unpretentious space“Let’s Play Restaurant”become our service mantra. Guests lined up around the block
1983An Offer We Coudn’t RefuseNorman Brinker purchases Chili’s
1984Added Fajitas to Our Menutaught America how to pronounce it
1986Introduced Our Legendary Ribsand the jingle to end all jingles
1994We’re #1in margarita sales in the U.S.
1997Brinker Family Fund Foundedto support fellow Team Members during difficult times
1999Mike MyersSang Our Jinglein an Austin Powers movie
2002Chili’s Raises $14,000for St.Jude in its first year with the Create-A-Pepper campaign
2005Fans ofNBC’s The Officelearned what it means to “feel God in this Chili’s”
2013Raising the Roof in FundraisingCreate-A-Pepper Campaign raises $50,000 for St. Jude
2015Hi, Welcome to Chili’swent viral on Vine and YouTube
2018Brinker begins the Women Taking the Lead initiative inviting men and women to have an ongoing dialogue on theImpact of Female Leadershipwithin the company
This ChiliHead discovered just what the Power Of Love Can do.
Often, it can take years to “climb the ladder” and achieve real career success. But, Jonathon found out that a real love for what you do can lead to an express path to professional growth.
In May of 2017, Jonathon started as a Front of House Team Member in Bellingham, Massachusetts. For Jonathon, working at Chili’s was love at first sight. Jonathon says, “I immediately fell in love with the Chili’s culture and brand. As a Team Member, I found myself wanting more and excited to take on a leadership role.”
It wasn’t long before Jonathon got just what he wanted. He was quickly offered the opportunity to become a Certified Shift Leader. By March, 2019, Jonathon had moved to the Chili’s restaurant in Warwick, Rhode Island where he continued his development. He was then promoted to Kitchen Manager. Jonathon recalls, “As a Kitchen Manager, I worked hard, took on other roles and learned as much as possible.”
In October 2019 – after just seven months as a Kitchen Manager – Jonathon was promoted to General Manager. That’s pretty impressive! Or as Jonathon says, “Going from Team Member to General Manager in only 17 months, I even amazed myself! It’s the kind of thing you only see at Chili’s.”