Our Story – Chili’s Careers

What’s at the Heart of a ChiliHead?

Love

There for each other since 1975.

ChiliHeads genuinely support each other and are passionate about creating meaningful connections and memories. We focus on putting others ahead of ourselves because when we lift each other up in our restaurants and our communities, we elevate our own lives, too.

Inclusion

A close-knit family of thousands.

We’re made up of more than 50,000 amazing Team Members and no two are alike. At Chili’s, everyone is valued, respected and listened to. It’s like a great big holiday meal … with everyone at the kids’ table. Our unique differences make us stronger as a team and help us thrive and excel in this fast-paced and sometimes
crazy restaurant business.

Enjoyment

Proving that work can actually be fun.

As ChiliHeads, we take the job seriously – but not ourselves. We have a great time because we want our Guests to do the same. And if you’re not having fun in your career, why bother?

Our Cultural Beliefs

We’re in the business of making everyone feel special. In everything we do, we have to ask ourselves if we’re putting the Guest first and making sure they’ll come back for more. Our Cultural Beliefs bring that passion to life and shape who we are as a company and as the people who live and breathe inside of it. We’re more than mere transactions – we’re people connecting with people! If our beliefs are strong, our actions will match. And that’s how we create memorable experiences and real results.

Every Guest Counts

I own the Guest experience to ensure they return.

Food and Drink Perfection

I deliver quality food and beverages on time, the best they can be.

Be Accountable

I execute on the standards expected of me.

Play Restaurant

I make it fun for the Guest and the team. #ChilisLove

Bolder Together: Diversity, Equity & Inclusion

As food on our menu comes in all shapes, sizes and flavors, no two Team Members are the same, and that’s the way we like it. It’s quite simple: We believe a diverse, equitable and inclusive workplace is good for Team Members, Guests, and the communities we serve. Our Team Members and Guests are diverse in gender, race, ethnicity, sexual orientation, disability, religion, age, cultural background and life experience. We celebrate these differences through a culture of inclusion where individual strengths and stories are respected and valued. We’re proud to be a community-oriented meeting place and want everyone to feel welcome at Chili’s.

Learn more about diversity, equity and inclusion at Chili’s.

Creating Works of Heart.

Being a ChiliHead means giving back to those who mean so much to us. Through our annual Create-A-Pepper campaign, we’ve raised more than $97 million to help the life-saving work of St. Jude Children’s Research Hospital®. Learn more.

St.Jude Childern's Reasearch Hospital Logo

View Video Transcript

Who Says History is Boring? Ours isn’t!

1975

Great Burgers

in an awesome unpretentious space

“Let’s Play Restaurant”

become our service mantra. Guests lined up around the block
1983

An Offer We Coudn’t Refuse

Norman Brinker purchases Chili’s
1984

Added Fajitas to Our Menu

taught America how to pronounce it
1986

Introduced Our Legendary Ribs

and the jingle to end all jingles

1994

We’re #1

in margarita sales in the U.S.
1997

Brinker Family Fund Founded

to support fellow Team Members during difficult times
1999

Mike Myers

Sang Our Jingle

in an Austin Powers movie
2002

Chili’s Raises $14,000

for St.Jude in its first year with the Create-A-Pepper campaign

2005

Fans of

NBC’s The Office

learned what it means to “feel God in this Chili’s”
2013

Raising the Roof in Fundraising

Create-A-Pepper Campaign raises $50,000 for St. Jude
2015

Hi, Welcome to Chili’s

went viral on Vine and YouTube
2018

Brinker begins the Women Taking the Lead initiative inviting men and women to have an ongoing dialogue on the

Impact of Female Leadership

within the company

Today

Ready to Write the Next Chapter in Our Story?

If you’ve been nodding your head a lot while reading this page, you just might be a ChiliHead. So, let’s make it official.

Join Our Team

View Video Transcript

This ChiliHead discovered just what the Power Of Love Can do.

Often, it can take years to “climb the ladder” and achieve real career success. But, Jonathon found out that a real love for what you do can lead to an express path to professional growth.

In May of 2017, Jonathon started as a Front of House Team Member in Bellingham, Massachusetts. For Jonathon, working at Chili’s was love at first sight. Jonathon says, “I immediately fell in love with the Chili’s culture and brand. As a Team Member, I found myself wanting more and excited to take on a leadership role.”

It wasn’t long before Jonathon got just what he wanted. He was quickly offered the opportunity to become a Certified Shift Leader. By March, 2019, Jonathon had moved to the Chili’s restaurant in Warwick, Rhode Island where he continued his development. He was then promoted to Kitchen Manager. Jonathon recalls, “As a Kitchen Manager, I worked hard, took on other roles and learned as much as possible.”

In October 2019 – after just seven months as a Kitchen Manager – Jonathon was promoted to General Manager. That’s pretty impressive! Or as Jonathon says, “Going from Team Member to General Manager in only 17 months, I even amazed myself! It’s the kind of thing you only see at Chili’s.”

Congratulations, Jonathon!