In the past, we taught you how to do your job. Today, we teach you to be a better leader. We keep improving our training, learning, and development programs so you can be the best at what you do.
Because we all win when you learn and grow.
When you get the right training, you also get a better understanding of our brand, feel the pride of accomplishment, and are better positioned to move “onward and upward” in your career.
Building Better Leaders for Tomorrow
The Certified Shift Leader program is a development pathway for Hourly Team Members who want to move into management. As a Certified Shift Leader, you’ll get on-the-job experience that helps you develop the skills needed to be a successful Restaurant Manager.
Through a partnership with the National Restaurant Association Education Foundation, we’ve accredited the Certified Shift Leader program with official industry credentials! Our goal is to prepare our Team Members for their ‘next’ and this foundation of industry accomplishment lays the groundwork for wherever your next steps may take you.
The CSL program is a win for everyone! Win for the Team Member because we are providing an opportunity from them to grow and become a leader, and a win for Chili’s because we’re able to promote from within the company instead of hiring someone from the outside. The CSL program makes everyone’s job easier.
The CSL program is a game changer! It gave me a boost in my self-worth and also made my dream of becoming a Manager become a reality! It’s tough to get a job in management without experience, and the CSL program gives you that experience. The program really changed my life.